Associate Technical Account Manager

Who you are

You are an entry-level professional eager to support customers in their journey with MINDBODY software. You possess a strong desire to learn and grow within the technical account management field, and you are excited about enhancing wellness through technology. You understand the importance of customer success and are ready to assist in various technical and account management tasks. You are a team player who enjoys collaborating with others to achieve common goals and improve customer experiences. You have excellent communication skills and are comfortable interacting with clients to understand their needs and challenges. You are detail-oriented and organized, ensuring that all tasks are completed efficiently and effectively.

What you'll do

As an Associate Technical Account Manager, you will work closely with the Technical Account Management team to facilitate the implementation and configuration of MINDBODY software for our customers. You will assist in onboarding new clients, ensuring they have a smooth transition to using our platform. You will help identify opportunities for improvement in customer processes and provide support for various project engagements. Your role will involve collaborating with different teams to address customer inquiries and technical issues, ensuring that our clients receive the best possible service. You will also participate in training sessions to enhance your knowledge of the software and improve your skills in account management. Your contributions will play a vital role in helping our customers succeed and thrive in their businesses.

What we offer

At Mindbody, we foster a culture of innovation and curiosity, connecting businesses and individuals through cutting-edge solutions. You will have the opportunity to work in a dynamic environment where your ideas and contributions are valued. We provide a supportive team atmosphere that encourages professional growth and development. You will gain valuable experience in technical account management and have the chance to work with a diverse range of clients in the wellness industry. We believe in empowering our employees and providing them with the tools they need to succeed in their roles. Join us in reshaping technology's role in fostering meaningful connections and enhancing wellness through our platform.