Empowering SMEs with tailored financial solutions
Tide is a fintech company headquartered in the City of London, UK, dedicated to providing tailored financial services for SMEs. With over 1 million customers globally and 650,000 in the UK, Tide offers a range of products including business accounts and accountancy tools. The company has raised $410...
Tide offers a comprehensive benefits package including 25 days of paid holiday leave, flexible working arrangements, and a personal development budget...
Tide's culture is centered around addressing the needs of underserved small businesses, providing fast and affordable financial solutions. With a focu...
Tide is seeking a Tele Sales Team Lead to motivate and lead a team of tele sales agents in achieving sales targets while providing exceptional customer service. This role requires a strong interest in the fintech industry and experience in sales leadership.
You have a proven track record in sales leadership, ideally with experience in the fintech sector. You thrive in a target-oriented environment and are passionate about helping small businesses succeed. Your ability to motivate and lead a team is complemented by your strong communication skills, enabling you to foster a collaborative atmosphere. You understand the importance of data-driven decision-making and are excited about the opportunity to contribute to a company that is transforming the small business banking market.
Experience in tele sales or a similar role is a plus, as is familiarity with customer relationship management tools. You are adaptable and can navigate the challenges of a fast-paced environment, always keeping the team's morale high and focused on achieving goals.
As the Tele Sales Team Lead at Tide, you will be responsible for leading a team of tele sales agents, ensuring they meet and exceed their sales targets. You will implement strategies to enhance team performance and maintain high levels of customer satisfaction. Collaborating with other departments, you will work to streamline processes and improve the overall customer experience. Your role will involve regular training and mentoring of team members, helping them develop their skills and achieve their personal best.
You will analyze sales data to identify trends and areas for improvement, using this information to inform your team's strategies. Regularly reporting on team performance to upper management will be a key part of your responsibilities, ensuring that everyone is aligned with the company's goals. You will also play a crucial role in recruiting new team members, helping to build a strong and effective sales team.
At Tide, we offer a dynamic work environment where innovation is encouraged. You will be part of a diverse team that is committed to making a difference in the lives of small business owners. We provide competitive compensation and opportunities for professional growth. Our culture values collaboration and inclusivity, ensuring that every team member feels valued and empowered to contribute.
Join us in our mission to transform the small business banking market and help SMEs save time and money. We believe in the potential of our team and are dedicated to providing the resources and support needed for success.
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