Specialist, Treasury Operations (Payment Resolution)

Who you are

You are excited about joining a company that is revolutionizing the car buying experience. You thrive in environments that foster innovation and are eager to contribute to impactful change. You enjoy working in a team-oriented atmosphere where creativity and passion drive success. You are ready to take on a customer-facing role that requires excellent communication skills and a commitment to resolving payment issues efficiently. You understand the importance of data and process-driven decisions in your work and are motivated to help improve the customer experience at Carvana.

What you'll do

As a Payment Resolution Specialist, you will be responsible for handling high-volume customer interactions related to payment issues. You will work closely with customers to resolve their inquiries and ensure a smooth payment process. Your role will involve answering phone calls, addressing customer concerns, and providing timely solutions to payment-related problems. You will be part of the Treasury Operations team, contributing to the overall efficiency and effectiveness of payment resolution processes. You will also have the opportunity to participate in training and development programs to enhance your skills and advance your career within the company.

What we offer

Carvana offers a competitive starting hourly rate of $20/hr, with opportunities for pay increases based on performance. You will have the chance to grow your earnings quickly, with potential increases at 6 and 12 months of employment. The company promotes a culture of performance and growth, encouraging team members to excel in their roles. You will work in a dynamic and supportive environment that values innovation and teamwork. Join Carvana and be part of a team that is changing the way people buy cars.