Real-time AI insights for superior customer service
Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...
Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...
Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...
Cresta • Alberta, Canada, British Columbia, Canada, Ontario, Canada
Cresta is seeking a Senior Frontend Engineer to enhance the mobile experience of their AI-driven platform. You'll work with JavaScript and React to build robust frontend solutions. This role requires significant experience in frontend development.
You have 5+ years of experience in frontend engineering, particularly focused on mobile applications — you've built and maintained user-friendly interfaces that enhance user engagement and satisfaction. Your expertise in JavaScript and React is complemented by a solid understanding of responsive design principles and performance optimization techniques. You thrive in collaborative environments, working closely with designers and backend engineers to create seamless user experiences. You are familiar with best practices in UI component libraries and have experience in deploying applications using modern development tools and frameworks. You understand the importance of security and performance in frontend development and are committed to upholding best practices in these areas. You are passionate about leveraging AI to improve user interactions and are excited about the potential of technology to transform customer experiences.
As a Senior Frontend Engineer at Cresta, you will be responsible for building and maintaining the mobile experience of our platform — your work will directly impact how users interact with our AI-driven solutions. You will collaborate with cross-functional teams to define and implement new features, ensuring that they align with our overall product vision. You will oversee the architecture and design patterns used in frontend development, ensuring that they are scalable and maintainable. Your role will involve optimizing applications for maximum speed and scalability, as well as ensuring that they are secure against potential vulnerabilities. You will also mentor junior engineers, sharing your knowledge and best practices to help them grow in their roles. You will participate in code reviews and contribute to the continuous improvement of our development processes. Your insights will help shape the future of our platform as we strive to revolutionize the workforce with AI.
At Cresta, you will join a world-class team of AI and ML experts dedicated to transforming the contact center industry. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will work in an innovative environment that encourages creativity and collaboration. Our culture is built on the belief that diverse teams create better products, and we welcome applicants from all backgrounds. Join us on this exciting journey to redefine the future of work with AI.
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