The Role
We are seeking an ambitious HR Benefits Manager to join our Human Resources team. Based in our New York office, you will manage and optimize both the strategic and operational aspects of employee benefits across our US offices and support global HR initiatives. You will play a key role in ensuring that our benefits programs align with business goals, enhancing employee satisfaction, and driving operational excellence.
This is a unique opportunity to lead operational HR and benefits strategy, improve processes, and contribute to our high-performance culture.
Core Responsibilities:
Benefits Management
- Manage US employee benefits programs including health, dental, vision, disability, and 401(k).
- Refine and enhance our US benefits and global compensation strategy aligned with philosophy.
- Lead the annual benefits renewal and open enrollment process, working closely with brokers to assess current plans, negotiate renewals, and communicate changes to employees.
- Monitor and ensure compliance with all benefits-related federal, state, and local regulations (e.g., ACA, FMLA, COBRA).
- Oversee administration of the 401(k) plan, manage annual audits, and ensure accurate payroll deductions.
- Handle employee benefit inquiries, resolving complex issues, and providing timely support.
- Conduct benchmarking and internal equity analyses to ensure competitiveness and fairness in compensation and benefits.
- Recommend benefits enhancements based on employee feedback and market trends.
- Serve as POC when partnering with HRIS implementation partner for benefits specific configuration.
HR Operations
- Oversee the day-to-day HR operations for US offices, supporting HR processes, systems, and policies.
- Proactively review and improve HR practices, processes, and systems to enhance efficiency and maintain compliance.
- Maintain accurate employee records in HRIS systems and ensure data integrity and security.
- Manage HR and payroll processing deadlines, collaborating with the Finance team to ensure accuracy and timeliness.
- Provide operational HR guidance to managers and employees, offering advice on policies, processes, and compliance.
Leadership & Collaboration
- Serve as the primary point of escalation for complex HR benefits queries, resolving issues effectively.
- Support and collaborate with colleagues across all dimensions of HR and other operational teams (Professional Development, Workplace Experience, Talent Acquisition, etc.) as needed.
- Partner with SVP Talent, US HR Managers and global HR team to roll out coordinated initiatives and projects.
- Foster strong relationships with internal stakeholders, including senior leadership, Finance, and external vendors.
- Take ownership of HR projects or initiatives to drive operational and strategic improvements across the organization.
What We Look For:
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- 5+ years of experience in HR operations, compensation, and benefits roles, preferably in a fast-paced environment.
- Strong experience with HRIS systems (e.g. Bamboo, Balance Point, Oracle) and data management.
- Strong knowledge of benefits compliance, including ERISA, ACA, COBRA, and FMLA.
- Proven ability to manage and optimize HR processes and benefits programs.
- Excellent communication, stakeholder management, and problem-solving skills.
- Strong organizational skills, with the ability to handle multiple workstreams and prioritize tasks in a dynamic environment.
- People management experience or experience mentoring and developing junior team members.
- High degree of professionalism, integrity, and attention to detail.
Expected total compensation for this position is $125,000–$137,500.
