Coordinator, Client Success

Who you are

You are an organized and detail-oriented individual eager to support Client Success teams in delivering exceptional client experiences. You have a foundational understanding of customer service principles and are ready to develop your knowledge of Centerfield's products and services. You thrive in a collaborative environment and are comfortable communicating with various stakeholders to ensure client needs are met. You are proactive in identifying potential risks or issues and are committed to maintaining high-quality standards in all client interactions.

What you'll do

In this role, you will act as a key operational partner to Account Managers, helping to prioritize and execute client deliverables accurately and on time. You will assist in managing client requests and campaign updates, coordinating with internal teams and suppliers to ensure smooth operations. Your responsibilities will include supporting client reporting and invoicing processes, which will involve data validation and documentation. You will also help refine client profiles and program documentation to optimize performance and enhance client satisfaction. Throughout your work, you will communicate any potential risks or quality concerns to the Client Success team, ensuring that clients receive the best possible service.

What we offer

Centerfield offers a dynamic work environment where you can grow your career in customer success. You will have the opportunity to learn from experienced professionals and develop your skills in account management and client relations. The company is recognized as a Best Place to Work in Los Angeles, reflecting its commitment to employee satisfaction and professional development. You will be part of a team that values collaboration and innovation, contributing to the success of leading brands in various industries.