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Home›Jobs›Conduktor›Technical Support Engineer
Conduktor

About Conduktor

The data hub for operational data and AI

🏢 Tech👥 21-100 employees📅 Founded 2019📍 Holborn, London, UK💰 $54m⭐ 3.6
B2BEnterpriseInternal toolsSaaSData Analysis

Key Highlights

  • Headquartered in Holborn, London, UK
  • $54 million raised in Series A funding
  • Serves global clients like BMW and Lufthansa
  • Flexible work-from-home policy (2 days/week)

Conduktor is a B2B SaaS company headquartered in Holborn, London, specializing in operational data management and AI readiness. With $54 million in Series A funding, Conduktor empowers enterprises like BMW and Lufthansa to streamline their real-time data processes, ensuring data quality and complian...

🎁 Benefits

Employees enjoy a flexible work-from-home policy (2 days/week), private medical insurance, a pension plan, and stock options. Additional perks include...

🌟 Culture

Conduktor fosters a culture focused on tackling the complexities of real-time data management. The company values stability and clarity in data proces...

🌐 Website💼 LinkedIn𝕏 TwitterAll 4 jobs →
Conduktor

Technical Support Engineer

Conduktor • New York

Posted 2 months ago🏢 HybridMid-LevelSupport engineer📍 New york
Apply Now →

Job Description

About Conduktor

We build tools that truly unleash the power of Apache Kafka. Since getting started in 2020 we’ve been growing fast and we are already aiding thousands of developers to harness the power of their real-time data through supercharging productivity, driving efficiency, and accelerating project delivery. Now we are embarking on our next exciting chapter of growth. With hubs in London and New York, and teammates across the US, UK, and Europe, we're scaling globally and looking for people passionate about our mission to join us.

This role is based in our midtown Manhattan office, with a hybrid schedule of in-office collaboration on Mondays, Wednesdays, and Thursdays.

About the Role

As a Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving inquiries, and providing expert guidance on our platform. You will work closely with internal teams to resolve customer facing issues, identify and implement root cause fixes; and you will contribute to strategic improvements to our support tools and processes. This role is suited for an individual contributor who thrives in a fast-paced environment and enjoys problem-solving.

Interested in this role?

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