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Home›Jobs›Amazon›ICQA Process Assistant, ICQA
Amazon

About Amazon

The everything store and cloud computing leader

🏢 Tech👥 1001+ employees📅 Founded 1995📍 South Lake Union, Seattle, WA⭐ 3.7
B2CB2BMarketplaceCloud ComputingeCommerce

Key Highlights

  • Headquartered in South Lake Union, Seattle, WA
  • Over 1.5 million employees worldwide
  • Leading cloud services through Amazon Web Services (AWS)
  • Acquired Whole Foods, Twitch, and Ring

Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...

🎁 Benefits

Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...

🌟 Culture

Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...

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Amazon

ICQA Process Assistant, ICQA

Amazon • Hyderabad, Telangana, IND

Posted 6 months ago🏛️ On-SiteEntry-LevelCustomer operations📍 Hyderabad
Apply Now →

Job Description


At Amazon, we strive to be Earth’s most Customer-Centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history every day and the good news is its still Day 1 for us.
Job Title: Process Assistant ( ICQA)
Location: Hyderabad

Summary:
Associates who apply for this position should be available to work any shift. This position is open for multiple departments.

Key Job Elements:
- Support and work in the department as required
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
- Providing coverage for Area Managers
- Providing policy follow-up, attendance tracking (duties do not extend to discipline)
- Tracking and reporting of ATS/labor hours
- Assisting the floor as an associate resource, training associates and verifying SOP compliance
- Ensuring successful area performance, through tracking, reporting and feedback of associate performance
- Participating in Operational Excellence initiatives in some capacity
- Filling in as needed with production duties
- Fully understanding workflow and daily production goals
- Reviewing and updating SOP as required
- Assisting in keeping work area clean and organized
- Identifying and addressing safety hazards within the work area
- Coaching associates to work safely at all times
- Participating in safety initiatives
- Referring all job injuries immediately to area manager
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required- 3+ years of Amazon Amnesty Floor Monitoring experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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