Director, Customer Deal Program Management

Who you are

You have extensive experience in program management, particularly within the technology sector, and a proven track record of leading teams to success. Your strategic mindset allows you to navigate complex projects and drive initiatives that align with business goals. You are adept at collaborating with cross-functional teams and have a strong understanding of supply chain management principles. You possess excellent communication skills, enabling you to articulate vision and strategy effectively to stakeholders at all levels.

You thrive in environments that require innovative thinking and problem-solving. Your ability to analyze data and market trends informs your decision-making, ensuring that you can anticipate challenges and seize opportunities. You are committed to fostering a culture of collaboration and continuous improvement within your team, empowering others to achieve their best work.

Desirable

Experience in cloud computing or AI technologies would be a significant advantage, as would familiarity with Microsoft’s product ecosystem. A background in customer relationship management and understanding customer needs will enhance your effectiveness in this role.

What you'll do

As the Director of Customer Deal Program Management, you will lead the development and execution of customer deal programs that support Microsoft's Cloud business. You will work closely with various teams, including sales, engineering, and operations, to ensure that customer needs are met and that programs are aligned with strategic objectives. Your role will involve overseeing the planning and execution of initiatives that drive customer satisfaction and business growth.

You will be responsible for setting the vision and strategy for customer deal programs, ensuring that they are effectively communicated and implemented across the organization. You will analyze performance metrics to assess the success of these programs and make data-driven recommendations for improvements. Your leadership will be crucial in fostering a collaborative environment where team members feel empowered to contribute ideas and solutions.

You will also engage with key stakeholders to gather feedback and insights, using this information to refine and enhance program offerings. Your ability to build strong relationships with customers and partners will be essential in driving program success and ensuring alignment with market demands.

What we offer

Microsoft offers a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with cutting-edge technologies and contribute to projects that have a significant impact on the cloud industry. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to empower every person and organization on the planet to achieve more.