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Home›Jobs›Trendyol›Customer Service Agents for Contact Handling - Seller Support (Saudi Nationals Only)
Trendyol

About Trendyol

Turkey's leading e-commerce platform for all needs

🏢 Tech👥 1K-5K📅 Founded 2010📍 İstanbul, Turkey

Key Highlights

  • Over 300,000 sellers on the platform
  • Raised $1B+ in funding with a $16B+ valuation
  • Headquartered in Istanbul, Turkey
  • Employs 4,000+ people, including couriers and service providers

Trendyol, headquartered in Istanbul, Turkey, is a leading e-commerce platform that connects millions of customers with over 300,000 sellers. As part of Trendyol Group, the company has raised over $1 billion in funding, with a valuation exceeding $16 billion. Trendyol serves a diverse customer base a...

🎁 Benefits

Trendyol offers competitive salaries, equity options, generous PTO policies, and a flexible remote work policy to support work-life balance....

🌟 Culture

Trendyol fosters a data-driven culture focused on innovation and customer satisfaction, encouraging teams to experiment and adapt quickly to market ne...

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Trendyol

Customer Service Agents for Contact Handling - Seller Support (Saudi Nationals Only)

Trendyol • Riyadh

Posted 4 months ago🏛️ On-SiteEntry-LevelCustomer support📍 Riyadh
Apply Now →

Job Description

About the Team
At Trendyol Growth, we align pricing, discount, and marketing strategies to drive sustainable and scalable growth. We work cross-functionally with teams like Product, Category, and Operations to uncover opportunities and deliver impact. With a strong learning culture and data-driven mindset, we grow together — as individuals and as a team.

As a Customer Service Agent for Contact Handling, you'll be on the front lines, providing prompt and professional support to our customers through live chat. You will be responsible for resolving a wide range of inquiries efficiently, escalating complex issues when necessary, and maintaining a high level of accuracy and quality in every interaction. Your ability to manage multiple chats simultaneously while following company guidelines will be key to ensuring a positive customer experience.

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