Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Coupang • Seoul, South Korea
Coupang is seeking a Senior Product Designer for their Eats Customer team to enhance user experiences in food delivery. You'll collaborate closely with stakeholders and utilize design thinking to solve customer problems. This role requires strong design skills and the ability to execute ideas rapidly.
You have 5+ years of experience in product design, particularly in creating user-centered solutions that enhance customer experiences. Your portfolio showcases a range of projects that demonstrate your ability to think strategically while executing design with precision. You are comfortable collaborating with cross-functional teams, including product owners, developers, and marketers, to define strategic approaches and identify customer pain points. You possess strong communication skills that enable you to align stakeholders around a shared vision and drive consensus on design decisions. You thrive in a fast-paced environment and are adept at managing multiple projects simultaneously, ensuring high-quality outcomes. You are passionate about using data and user feedback to inform your design choices and continuously improve the user experience.
As a Senior Product Designer at Coupang, you will lead design initiatives for the Coupang Eats service, focusing on delivering a seamless and engaging user experience. You will work closely with product owners and developers to define the strategic direction of the product, ensuring that customer needs are at the forefront of your design process. You will be responsible for creating wireframes, prototypes, and high-fidelity designs that effectively communicate your ideas and solutions. You will conduct user research and usability testing to gather insights that will inform your design decisions and iterate on your designs based on feedback. You will also mentor junior designers, fostering a culture of collaboration and creativity within the design team. Your role will require you to stay updated on industry trends and best practices, ensuring that Coupang remains at the cutting edge of e-commerce design.
Coupang offers a dynamic work environment where innovation is encouraged, and employees are empowered to take initiative. You will have the opportunity to work on impactful projects that shape the future of e-commerce in South Korea. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to revolutionize the way customers experience shopping and dining through technology and design.
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