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Home›Jobs›Cloudinary›Digital Customer Success Manager
Cloudinary

About Cloudinary

Empowering visual experiences through cloud technology

🏢 Tech👥 201-500 employees📅 Founded 2011📍 Santa Clara, CA⭐ 4.5
B2BDigital MediaSaaSCloud Computing

Key Highlights

  • 8,000+ customers including Forbes & Ted Baker
  • $75 million raised in funding
  • Headquartered in Santa Clara, CA
  • AI-powered FinalTouch platform for product imagery

Cloudinary is a leading cloud-based image and video management platform headquartered in Santa Clara, CA. Trusted by over 8,000 customers including Forbes and Ted Baker, Cloudinary enables businesses to optimize and deliver visual content across websites and apps. The company has raised $75 million ...

🎁 Benefits

Cloudinary offers competitive salaries, equity options, generous PTO policies, and a flexible remote work environment to support work-life balance....

🌟 Culture

Cloudinary fosters a culture of innovation and creativity, prioritizing engineering excellence and a commitment to leveraging AI to enhance visual con...

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Cloudinary

Digital Customer Success Manager

Cloudinary • United States

Posted 1 month agoSeniorCustomer success manager📍 United states
Apply Now →

Skills & Technologies

Customer successAccount managementData analysis

Job Description

Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.

Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.

We’re seeking a Digital Customer Success Manager with 5+ years of experience in Customer Success, Account Management, or scaled customer engagement. You bring a strong mix of data fluency, operational rigor, and customer-centric thinking, and you’re comfortable managing a large portfolio through both digital and direct outreach. You use data to prioritize actions, partner effectively across teams, and continuously refine processes that improve adoption, retention, and growth. Clear communication, sound judgment, and the ability to work independently are essential.

Interested in this role?

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