The online car buying experience redefined
Carvana is a leading online used car retailer headquartered in Tempe, Arizona, revolutionizing the car buying experience with its innovative platform. Founded in 2012, Carvana has sold over 1 million vehicles and operates in 300+ markets across the United States. The company went public in 2017 and ...
Carvana offers competitive salaries, stock options, unlimited PTO, and a remote-friendly work policy. Employees also benefit from comprehensive health...
Carvana fosters a customer-centric culture focused on transparency and convenience in the car buying process. The company values innovation and encour...
Carvana • Myrtle Beach, SC
Carvana is seeking a Customer Service Delivery Advocate to enhance the car-buying experience for customers. You'll engage with customers directly and contribute to community involvement. This role requires at least 2 years of customer-facing experience.
You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your communication skills are top-notch, allowing you to connect with diverse individuals and address their needs effectively. You are adaptable and willing to work flexible hours, including weekends, to meet the demands of the role. You understand the importance of teamwork and are eager to collaborate with colleagues to create a positive customer experience.
Experience in the automotive industry is a plus, but not required. A background in customer service or sales can also be beneficial. You are familiar with performance-based incentives and are motivated by the opportunity to grow your earnings through hard work and dedication.
As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a seamless experience from start to finish. Your role will involve answering questions, providing information about vehicles, and assisting with any concerns that may arise. You will also participate in community events, helping to reintroduce happiness into the car-buying process. Your commitment to customer satisfaction will be key in building lasting relationships and enhancing Carvana's reputation as a leader in the automotive retail space.
Carvana offers a competitive starting hourly rate of $17/hr, with opportunities for growth based on performance. You can expect regular merit increases, allowing you to progress from $17/hr to $19/hr within your first year. We believe in investing in our team members' success, providing a supportive environment where you can thrive. In addition to competitive pay, we offer various performance-based incentive programs that can further enhance your earnings. Join us in creating a positive impact in the automotive industry and enjoy the benefits of being part of a rapidly growing company.
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