Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.
The Reliability Maintenance Planner / Scheduler will be a member of the Reliability Maintenance and Engineering team and will work with network the Enterprise Asset Management (EAM) team as well as the Reliability Manager to maximize material handling equipment uptime for Operations associates.
If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.
This position is responsible for developing maintenance plans and schedules based on recurring preventive maintenance activities, predictive maintenance data and KPIs. Key activities for this position include screening EAM work orders, auditing equipment to document work requirements and quality, estimate labor hours, materials, tools and equipment for all assigned work orders to support a proactive, reliability-centered maintenance (RCM) program. This role will work closely with Maintenance management, Maintenance Technicians, Control Systems Technicians and Operations teams to plan, coordinate and schedule proactive maintenance activities during available downtime windows. This will help prevent unplanned downtime of material handling equipment and disruption to production activities. The Reliability Maintenance Planner / Scheduler will have a strong focus on Amazon’s leadership principles of Innovation, Bias for Action and Ownership of their maintenance program.
At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!
Key job responsibilities
Key Responsibilities include, but are not limited to
- Responsible for screening work orders, identification of scope, analysis of required level of planning and overall scheduling of maintenance activities given available resources, criticality of work, and available maintenance windows
- Perform equipment quality audits to identify and document job requirement
- Identify specific safety hazards associated with planned maintenance activities
- Estimate required work hours associated with work order tasks and total work duration
- Plan parts and materials for reliability improvement projects in order to maximize technician wrench time, improve efficiency, increase system reliability and performance
- Ensure all work orders and maintenance activities are derived from EAM and accurately closed out in the system in accordance with Amazon’s maintenance virtuous cycle
- Compile equipment information into a job package that is ready for technicians to accomplish each shift; clearly communicate the critical steps in the work process
- Collect necessary engineering drawings, technical documents and specifications
- Analyze equipment downtime data and develop & manage a warranty process that will drive OEM uptime and lower cost
- Drive a proactive maintenance program that ensure 85% of planned work is proactive
- Partner with local Reliability Maintenance and Engineering leadership groups to coordinate maintenance activities in support of driving a World Class Maintenance organization
- Own and regularly respond with subject matter expertise to maintenance/equipment related questions, own access to and distribution of OEM technical bulletin updates, and facilitate strong communication with OEM vendors
- Communicates with Maintenance Managers, Technicians and Control Systems Technicians regarding ideas and procedures that will enhance and optimize future work activities- 1+ years of Microsoft Office products and applications experience
- 1+ years of working with computers and Microsoft Office products and applications experience
- 1+ years of using a computer maintenance management system in planning, scheduling and auditing overall facilities/maintenance activities experience
- High school or equivalent diploma
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Travel up to 15% of the time- 2+ years of maintenance planner/scheduler working within an industrial maintenance complex, manufacturing/distribution industries, or equivalent experience
- Experience in material handling systems (MHS) installation, operation and maintenance
- Bachelor’s degree in a technical discipline, Operations, Business Administration, or a related field from an accredited university
- 2+ years of experience as a maintenance planner/scheduler working within an industrial maintenance complex, manufacturing/distribution industries, or related field
- Hands-on experience in material handling systems (MHS) installation, operation and maintenance
- Subject matter expert (SME) level knowledge of CMMS use (preferably EAM)
- Functional maintenance experience in a reliability centered maintenance environment
- Extensive technical knowledge of diverse MHS, industrial mechanical and electrical systems and automation, controls and robotics systems
- Certified Maintenance & Reliability Professional
- Experienced RCM planner / scheduler with experience working with an EAM CMMS
- Certified on infrared thermal imaging, ultrasound and other predictive technologies Amazon is committed to a diverse and inclusive workplace.
- 3+ years experience planning, scheduling and auditing overall facilities/maintenance activities.
- 3+ years’ experience using Word, Excel, and Power Point, etc
- 4+ years’ working experience working with enterprise asset management software suit. Infor EAM ASE is highly desired.
- Proficient with Microsoft Projects software.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
