
Revolutionizing transportation with autonomous driving
Waymo, a subsidiary of Alphabet Inc., is at the forefront of autonomous driving technology, operating robotaxis in cities like Phoenix, San Francisco, and Los Angeles. With over 10 million fully driverless rides and more than 100 million miles driven, Waymo is transforming transportation. The compan...
Waymo offers comprehensive medical, dental, and vision insurance for employees and their dependents, along with commuter benefits and onsite wellness ...
Waymo fosters a culture of innovation and safety, focusing on the real-world application of autonomous technology. The company values diversity and in...

Waymo • Phoenix, AZ, USA
Waymo is seeking a Service Quality Manager, Training Specialist to design and implement training programs for their autonomous driving technology. This role requires collaboration with the training team and a focus on technician and workshop management curriculum development.
You have a strong background in operations management, ideally with experience in training and development within a technical environment. Your ability to design comprehensive training programs will be key in enhancing the skills of technicians and ensuring high service quality. You understand the importance of hands-on skills assessments and are adept at leveraging training outcomes to improve processes. You are a collaborative team player who values diverse perspectives and encourages open communication. You are committed to fostering a culture of continuous improvement and innovation within your team.
Experience in the autonomous vehicle industry or a related field would be a plus. Familiarity with curriculum design and training methodologies will help you excel in this role. You are comfortable working with various stakeholders to align training objectives with organizational goals. A passion for technology and its application in improving mobility solutions is essential.
In this role, you will design a multi-modality technician and workshop management curriculum that meets the needs of Waymo's operations. You will work closely with the training team to assist in asset creation and ensure that training materials are effective and engaging. You will administer and report on training outcomes, including the implementation of
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