The online car buying experience redefined
Carvana is a leading online used car retailer headquartered in Tempe, Arizona, revolutionizing the car buying experience with its innovative platform. Founded in 2012, Carvana has sold over 1 million vehicles and operates in 300+ markets across the United States. The company went public in 2017 and ...
Carvana offers competitive salaries, stock options, unlimited PTO, and a remote-friendly work policy. Employees also benefit from comprehensive health...
Carvana fosters a customer-centric culture focused on transparency and convenience in the car buying process. The company values innovation and encour...
Carvana • Tempe, AZ
Carvana is seeking a Customer Payments Specialist to support wholesale marketplace operations and ensure high levels of customer satisfaction. You'll work with Salesforce and AMS to provide seamless service to clients. This role is ideal for candidates who thrive in fast-paced environments.
You are a detail-oriented individual with a strong understanding of customer service principles and practices. You have experience working with Salesforce and AMS, which enables you to provide exceptional support to both internal and external clients. Your problem-solving skills are top-notch, allowing you to tackle various challenges effectively. You thrive in a collaborative environment and appreciate the importance of teamwork in achieving common goals. Your communication skills, both written and oral, are excellent, enabling you to convey information clearly and effectively. You are excited about the opportunity to contribute to a company that values a supportive culture and is poised for growth.
In your role as a Customer Payments Specialist, you will be responsible for ensuring that all customer interactions are handled with the utmost professionalism and care. You will support the wholesale marketplace operations by addressing customer inquiries and resolving issues promptly. Your day-to-day tasks will include managing customer accounts, processing payments, and maintaining accurate records in Salesforce. You will collaborate closely with other departments to ensure a seamless experience for customers. Additionally, you will be involved in identifying areas for improvement in customer service processes and contributing to the development of best practices. Your role will require you to stay updated on industry trends and company policies to provide informed support.
At Carvana, we offer a dynamic work environment where you can grow your skills and advance your career. You will be part of a team that values collaboration and innovation. We provide comprehensive training to ensure you are well-equipped to succeed in your role. Our company culture emphasizes support and teamwork, making it an exciting place to work. As we expand, you will have the opportunity to take on new challenges and responsibilities, contributing to the overall success of the organization.
Apply now or save it for later. Get alerts for similar jobs at Carvana.
