Transforming lending with blockchain technology
Figure, headquartered in Chinatown, San Francisco, CA, is a fintech company revolutionizing lending through blockchain technology. With $418 million in funding and a focus on products like mortgages, personal loans, and blockchain-based private credit, Figure serves a growing customer base. The comp...
Figure offers stock options, a continuing education stipend, paid parental leave, flexible paid time off, and health insurance. Employees also enjoy t...
Figure is committed to disrupting traditional lending practices with its Provenance blockchain platform, which enhances security and efficiency. The c...
Figure • Remote
Figure is seeking a Customer Success Operations Associate to provide support for clients and investors in the blockchain capital markets. This role requires knowledge of trading platforms and collaboration across various teams.
You have a strong knowledge of trading platforms and are eager to support a wide range of clients and investors in the blockchain capital markets. You thrive in a collaborative environment, working cross-functionally with teams such as Risk Management, Engineering, and Accounting. Your communication skills are top-notch, allowing you to effectively provide product, technical, and educational support. You are detail-oriented and can manage multiple tasks while ensuring a high level of service to clients. You are excited about the potential of blockchain technology and its applications in transforming capital markets.
In this role, you will be the first line of support for clients and investors, addressing inquiries related to Figure Markets. You will provide product and technical support, ensuring that clients have a seamless experience with our trading platforms. You will collaborate with various teams to resolve issues and improve processes, contributing to the overall success of the organization. Your role will involve educating clients about our products and services, helping them navigate the complexities of blockchain technology. You will also assist in gathering feedback from clients to inform product improvements and enhancements.
Figure offers a dynamic work environment where innovation is at the forefront. You will have the opportunity to work with cutting-edge technology in the blockchain space, contributing to projects that are reshaping consumer finance. We value collaboration and encourage you to bring your ideas to the table. As part of our team, you will be recognized for your contributions and have the chance to grow your career in a rapidly evolving industry. We provide a supportive culture that fosters professional development and continuous learning.
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