Senior Technical Program Manager, Alexa AI

Who you are

You have a proven track record of managing complex technical programs, ideally within AI or software development environments. Your experience includes collaborating with cross-functional teams to define workstreams and deliver results on time. You possess excellent communication skills, enabling you to effectively represent complex decisions and trade-offs to various stakeholders. You are adept at identifying and resolving roadblocks that may arise during program execution, ensuring smooth progress towards project goals.

You thrive in environments that require strategic thinking and problem-solving. Your ability to set milestones and track deliverables is complemented by your experience in working with engineering and product teams. You understand the importance of delivering high-quality customer experiences and are committed to driving initiatives that enhance conversational AI services.

Desirable

Experience in AI-based services or conversational customer experience is a plus. Familiarity with large language models and their applications in real-world scenarios will set you apart. You are comfortable working in a fast-paced environment and can adapt to changing priorities while maintaining focus on key objectives.

What you'll do

As a Senior Technical Program Manager, you will be responsible for defining and delivering critical programs for the India Alexa AI team. You will partner closely with science, engineering, and product teams to ensure alignment on project goals and timelines. Your role will involve orchestrating efforts across multiple teams within the Alexa, Devices, and AGI organizations, helping to identify dependencies and gather commitments to drive project success.

You will establish mechanisms to track internal team deliverables and communicate progress towards delivery dates. Your ability to effectively communicate with all levels of leadership will be essential as you represent complex decisions and trade-offs in various forums. You will also play a key role in identifying and resolving roadblocks and conflicts that may arise during program execution, ensuring that the team remains focused on delivering the best results for customers.

What we offer

At Amazon, you will be part of a dynamic team that is dedicated to building world-class AI-based services. We offer a collaborative work environment where your contributions will have a direct impact on enhancing customer experiences. You will have opportunities for professional growth and development, working alongside talented individuals who are passionate about technology and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.