
Empowering trust through authentic consumer reviews
Trustpilot, headquartered in København, is a leading consumer review platform that has amassed over 167 million reviews across 714,000+ websites. The company went public in 2021 and has raised $179.2 million in funding, primarily from investors focused on B2B and B2C marketplaces. Trustpilot's servi...
Trustpilot offers a comprehensive benefits package including a train travel scheme, 28 days of holiday (excluding bank holidays), maternity and patern...
Trustpilot fosters a culture centered around trust and transparency, actively combating fake reviews through partnerships like Veriff for identity ver...

Trustpilot • Edinburgh
Trustpilot is seeking a Mid-level Data Scientist for their Applied AI team to develop and deploy machine learning solutions that enhance user experience. You'll work with technologies like Python and AI/ML frameworks. This role requires hands-on experience in data science and a strong understanding of user behavior data.
You have a solid background in data science with hands-on experience in developing and deploying machine learning solutions — you've worked on projects involving ranking, search, recommendations, and personalization, demonstrating your ability to apply AI and ML effectively. Your understanding of user behavior data is strong, allowing you to influence product development meaningfully. You thrive in cross-functional teams, collaborating closely with engineers, product managers, designers, and data analysts to create impactful AI/ML models at scale. A product mindset is essential for you, as you focus on delivering real business impact through data-driven features. You are eager to contribute to a high-growth company and are excited about the potential of AI in enhancing user interactions.
Experience with large datasets and familiarity with data product development will set you apart. Knowledge of additional programming languages or tools relevant to data science is a plus, as is any experience in B2B environments. You are open to learning and adapting to new technologies and methodologies in the AI and ML space.
In this role, you will be at the forefront of Trustpilot's mission to leverage AI and ML to improve user experiences. You will collaborate with a diverse team to build intelligent, data-driven product features that enhance how users discover and interact with businesses. Your responsibilities will include developing and maintaining machine learning models, analyzing user behavior data, and translating insights into actionable product improvements. You will also engage in regular discussions with cross-functional teams to ensure alignment on product goals and user needs. Your work will directly contribute to the success of Trustpilot's B2B Data Product, making a tangible impact on user trust and engagement.
Trustpilot offers a dynamic work environment where innovation is encouraged. You will have the opportunity to work on cutting-edge AI and ML projects that have a real impact on the user experience. The company values collaboration and provides a supportive atmosphere for professional growth. You will be part of a high-growth FTSE-250 company with a clear vision and a commitment to becoming the universal symbol of trust. Trustpilot also emphasizes the importance of diversity and inclusion, welcoming applicants from all backgrounds. Join us in shaping the future of consumer trust through technology.
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