
Your go-to-market intelligence platform for success
ZoomInfo, headquartered in Vancouver, Washington, is a leading go-to-market intelligence platform that provides a comprehensive business contact database and advanced analytics tools. With over 30,000 customers, including major companies like Salesforce and LinkedIn, ZoomInfo went public in 2020 and...
ZoomInfo offers competitive salaries, equity options, generous PTO policies, and a flexible remote work environment. Employees also benefit from a lea...
ZoomInfo fosters a data-driven culture that emphasizes innovation and customer success. The company values transparency and encourages employees to le...

ZoomInfo • Waltham, Massachusetts, United States
ZoomInfo is hiring an Account Manager I (SMB) to manage and grow a portfolio of small and medium business accounts. You'll focus on account retention and upselling while utilizing Salesforce for forecasting. This role is ideal for individuals looking to drive business growth in a collaborative environment.
You are an enthusiastic individual eager to elevate your career as an Account Manager I (SMB) with ZoomInfo. You thrive in a fast-paced environment and are energized by the prospect of driving business growth and exceeding goals. With a focus on account retention and growth, you are passionate about building relationships and uncovering new business opportunities within your existing client portfolio. You are well-prepared for client meetings, showcasing your expertise through engaging online product demos that captivate and convert potential clients. You understand the importance of collaboration within a team and are committed to propelling and closing deals effectively.
Experience in sales or account management is a plus, as is familiarity with key vertical markets. You have a knack for crafting accurate forecasts and pipelines, particularly within Salesforce, and you are well-versed in utilizing referrals and existing relationships to drive business success.
In this role, you will manage a book of approximately 175 existing customer accounts, focusing on account retention and growth. You will harness the power of referrals and existing relationships to uncover new business opportunities within your valued clients. Your responsibilities will include showcasing your expertise through engaging online product demos, crafting accurate forecasts and pipelines within Salesforce, and collaborating with your team to propel and close deals over the phone. You will target the right people within existing clients by understanding the key vertical markets we work within and how we can deliver quick ROI for them. Preparation will be key in all client meetings, ensuring you are well-researched, knowledgeable, professional, and kind.
At ZoomInfo, you will be surrounded by teammates who care deeply, challenge each other, and celebrate wins. Our culture empowers you to do the best work of your life, providing tools that amplify your impact. We encourage you to apply even if your experience doesn't match every requirement, as we value ambition and the drive to succeed. Join us and take on the thrilling role of upselling and retaining a portfolio of SMB accounts, contributing to a high-performing team that is dedicated to making things happen—fast.
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