Senior Product Manager - Streaming (Coupang Play)

Who you are

You have over 7 years of experience in product management within consumer technology, demonstrating a strong understanding of video streaming technologies such as CDN, HLS/DASH, and DRM. Your background includes collaborating with engineering teams to drive architecture and performance improvements, ensuring a seamless user experience. You are data-driven, with experience in A/B testing and analyzing Quality of Experience (QoE) metrics to inform product strategy. Your attention to detail and empathy for customers have led to measurable successes in previous roles. You possess excellent communication skills in both English and Korean, enabling you to effectively engage with stakeholders and executives.

Desirable

Experience in leading product initiatives that focus on streaming performance and user engagement will be a significant advantage. Familiarity with interactive features and new business initiatives in the streaming space is also beneficial. A passion for delivering high-quality content experiences will set you apart.

What you'll do

In this role, you will establish and execute an end-to-end product strategy for streaming technologies, focusing on video playback, CDN optimization, and live streaming performance. You will define and drive the roadmap for player improvements across web, mobile, and smart TV platforms, ensuring low-latency streaming and enhanced user experience quality. Collaborating closely with engineering teams, you will design streaming protocols and adaptive bitrate strategies that meet the needs of millions of customers. You will lead A/B testing initiatives to analyze streaming quality metrics, such as latency and error rates, to enhance performance and user engagement. Additionally, you will work with content, marketing, and infrastructure teams to ensure seamless delivery of key live events and VOD experiences. Your role will involve prioritizing initiatives and negotiating trade-offs with executives and various stakeholders to align on product goals.

What we offer

Coupang Play offers a dynamic work environment where you can tackle challenging problems alongside some of the best minds in the industry. You will have the opportunity to grow rapidly within a young and agile organization, contributing to the evolution of streaming technology in South Korea. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in creating a top-tier streaming experience for our users, and be part of a team that is dedicated to innovation and excellence.