Automate your workflows with UiPath's RPA platform
UiPath is a leading robotic process automation (RPA) platform, headquartered in New York City. With over 8,000 customers including major enterprises like NASA and Deloitte, UiPath went public in April 2021, raising $1.3 billion at a valuation of approximately $29 billion. The company employs around ...
UiPath offers competitive salaries, equity options, generous PTO policies, and a remote work flexibility program. Employees also benefit from a learni...
UiPath promotes a culture of innovation and agility, emphasizing a strong engineering focus. The company values transparency and collaboration, encour...
UiPath • Bangalore
UiPath is seeking a Technical Account Manager to drive customer success by providing technical advisory and ensuring platform health. This role requires strong communication skills and a proactive approach to customer engagement.
You have a strong background in technical account management, ideally with experience in enterprise software solutions. You are a curious and self-propelled individual who thrives in a fast-moving environment, and you genuinely care about helping customers succeed with their automation journeys. Your ability to build trust and act as a technical advisor is key to your success in this role. You understand the importance of delivering high-quality service and are committed to ensuring customer satisfaction. You are comfortable working collaboratively with cross-functional teams, including customer success directors and product support teams, to drive customer outcomes. You are adaptable and can navigate the complexities of customer engagements, ensuring that you provide tailored solutions that meet their unique needs.
Experience in automation technologies or enterprise software is a plus. Familiarity with customer success metrics and best practices will enhance your ability to deliver value to clients. A background in consulting or technical support can also be beneficial as you engage with customers to understand their challenges and provide effective solutions.
As a Technical Account Manager at UiPath, you will take ownership of your assigned customer engagements, acting as a trusted advisor to ensure their technical success with the UiPath platform. You will deliver proactive technical advisory services, helping customers adopt best practices and optimize their use of the platform. Your role will involve regular communication with customers to assess their needs and provide guidance on technical issues. You will collaborate closely with internal teams to ensure that customer feedback is incorporated into product development and service delivery. You will also be responsible for monitoring platform health and performance, identifying potential issues before they impact customers. Your mission is to help customers mature their automation capabilities, enabling them to achieve their business objectives through effective use of UiPath solutions.
At UiPath, you will be part of a dynamic and inclusive culture that values collaboration and innovation. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will work in a supportive environment where your contributions are recognized and valued. Join us in our mission to transform how the world works through automation, and be part of a team that is making a real impact in the industry.
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