At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe.Our cross-functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state of the art security features, to complement our award-winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for you to join us in shaping the future of the connected home.
As a Sr. Business Analyst on the eero Commercial Operations team, you will help drive data-informed decisions across Sales Operations, Order Management, Supply Planning, and Business Development teams, play a key role in in analyzing customer trends, forecasts, and identifying actionable insights that enable us to better support our customers, including internet service providers, custom installers, retailers, enterprises, and other global partners.
Key job responsibilities
- Develop and maintain dashboards, reports, and KPIs that provide visibility into sales, operational, and revenue performance
- Partner with Sales and Finance teams to support planning, forecasting, and business reviews
- Analyze large data sets to identify trends, risks, and opportunities in channel performance and customer behavior
- Deliver insights and recommendations to senior leadership to support strategic decision-making
- Collaborate cross-functionally to improve data quality and reporting automation
- Drive ad-hoc analyses on sales, operations and customer trends
- Support the development of business cases for new programs, partnerships, and markets
About the team
Interested in exploring career opportunities with eero? Visit our careers page to view all open positions:https://www.amazon.jobs/content/en/teams/devices-services/hardware-eero?country%5B%5D=US&keyword%5B%5D=eero- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience presenting to senior leadership
- 5+ years of sales operations or equivalent experience
- Experience using Microsoft Excel to manipulate and analyze data
- Experience using Salesforce (or other CRM tool) or BI tools
- Advanced skills in Excel/Google Sheets and proficiency in SQL and data visualization tools (e.g., Looker, Tableau, Quicksight, Power BI)- Experience working within a high-growth, technology company
- Experience in business-process design or equivalent
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
