Automate your workflows with UiPath's RPA platform
UiPath is a leading robotic process automation (RPA) platform, headquartered in New York City. With over 8,000 customers including major enterprises like NASA and Deloitte, UiPath went public in April 2021, raising $1.3 billion at a valuation of approximately $29 billion. The company employs around ...
UiPath offers competitive salaries, equity options, generous PTO policies, and a remote work flexibility program. Employees also benefit from a learni...
UiPath promotes a culture of innovation and agility, emphasizing a strong engineering focus. The company values transparency and collaboration, encour...
UiPath • Tokyo
UiPath is hiring a Technical Account Manager to ensure customers' technical success with the UiPath platform. You'll engage with customers to strategize and execute adoption plans. This role requires strong advisory skills and a focus on customer satisfaction.
You are a proactive individual with a strong background in technical account management, ideally with experience in enterprise software solutions. You possess excellent communication skills and have a knack for building relationships with customers, ensuring their technical success with the products you support. You thrive in a collaborative environment and enjoy guiding customers through their automation journeys, helping them realize the full potential of the UiPath platform. You are curious and self-motivated, always seeking to learn more about the latest trends in automation and how they can benefit your clients.
Experience in automation technologies or enterprise software is a plus, as is familiarity with RPA (Robotic Process Automation) and AI-driven solutions. You have a strong understanding of customer needs and can translate technical concepts into actionable strategies that drive business value. You are comfortable working with technical stakeholders and can provide guidance on best practices for implementing automation solutions.
As a Technical Account Manager at UiPath, you will take ownership of your customers' technical success, engaging proactively to influence their automation strategies. You will provide embedded technical advisory services, guiding customers through the technical maturity of their automation programs. Your role will involve educating and enabling customers' technical stakeholders on best practices for the UiPath platform, ensuring they are equipped to maximize their investment in automation.
You will assist customers with platform infrastructure, installation, and upgrade planning, providing guided assistance and troubleshooting as needed. Your expertise will help customers navigate challenges and achieve their objectives, elevating their understanding of what can be accomplished with automation. You will work closely with cross-functional teams to ensure that customer feedback is integrated into product development, enhancing the overall customer experience.
At UiPath, you will be part of a fast-moving and innovative company that is committed to transforming how businesses operate through automation. We offer a collaborative work environment where you can grow your skills and make a meaningful impact. You will have the opportunity to work with cutting-edge technologies and be part of a team that is dedicated to customer success. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset.
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