Technical Consultant

Who you are

You have experience delivering web technologies in a professional services capacity, demonstrating your ability to manage projects effectively from start to finish. Your expertise includes planning, design, implementation, configuration, data transformation, and training, ensuring that you can guide clients through every phase of their projects. You understand the importance of real-time consumer feedback and how to leverage it to create smarter shopping experiences. You are comfortable working with clients across different time zones, as your work hours will align with US clients from 16:00 to 01:00, Monday to Friday.

Desirable

Experience with user-generated content and insights tools is a plus, as it will enhance your ability to provide valuable business insights to clients. Familiarity with analytics and reporting tools will also be beneficial in this role, allowing you to help clients understand their data better and make informed decisions.

What you'll do

In this role, you will be responsible for managing all phases of client projects, ensuring that each project is delivered on time and meets the client's expectations. You will work closely with clients to understand their needs and provide tailored solutions that enhance their shopping experiences. Your role will involve planning and designing project scopes, implementing solutions, and configuring systems to meet specific client requirements. You will also be responsible for data transformation, ensuring that client data is accurately processed and utilized effectively.

Training clients on the use of tools and dashboards will be a key part of your responsibilities, as you help them gain valuable insights from real-time consumer feedback. You will collaborate with other teams to ensure a smooth transition of projects and provide ongoing support as needed. Your ability to communicate effectively with clients and internal teams will be crucial in driving project success and fostering strong relationships.

What we offer

Bazaarvoice offers a dynamic work environment where you can grow your skills and make a significant impact on client success. You will be part of a team that values collaboration and innovation, working together to create smarter shopping experiences for consumers. The starting salary for this position is 2000 EUR gross per month, with additional bonuses for night hours worked. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.