The freelance marketplace for skilled professionals
Malt is a leading freelance consulting marketplace headquartered in Chaussée-d'Antin, Paris, specializing in connecting companies with skilled freelancers, including developers and data scientists. With over 800,000 freelancers across five European countries and partnerships with major brands like U...
Malt offers competitive benefits including stock options for all employees, €9/day lunch vouchers, and 50% transportation reimbursement. Employees enj...
Malt fosters a unique culture by focusing on technically skilled freelancers and providing dedicated account managers to streamline the hiring process...
Malt is seeking a Key Account Manager for SMB to drive the growth and adoption of accounts within France. You'll engage local stakeholders and ensure smooth account rollouts. This role requires strong account management skills and a passion for transforming the future of work.
You have a proven track record in account management, particularly within the SMB sector, where you've successfully driven growth and engagement. Your ability to build relationships with local stakeholders is exceptional, and you thrive in environments where you can activate use cases and expand account footprints. You understand the nuances of deploying and managing accounts effectively, ensuring that clients receive the best possible service and support. Your communication skills are top-notch, allowing you to convey complex ideas simply and effectively. You are adaptable and can navigate the challenges of a fast-evolving marketplace, always looking for innovative ways to enhance client satisfaction and drive revenue.
Experience in the freelance marketplace or tech-powered platforms would be a plus, as would familiarity with the French SMB landscape. A background in sales or business development can also enhance your candidacy, as you will be expected to engage in revenue-driving activities. You are comfortable working in a diverse team and value inclusivity and equality in the workplace.
As a Key Account Manager at Malt, your primary responsibility will be to oversee the local deployment and growth of SMB accounts within France. You will work closely with the Head of SMB Account Management to ensure that account rollouts are smooth and effective. Your role will involve activating use cases that resonate with local stakeholders, allowing you to engage deeply with clients and understand their needs. You will be responsible for driving revenue through usage-based growth, ensuring that clients are not only satisfied but also seeing tangible results from their partnership with Malt. You will collaborate with various teams to align on strategies that enhance client engagement and satisfaction, making sure that Malt's offerings are tailored to meet the unique needs of each account. Your insights will help shape the future of work as you contribute to Malt's mission of transforming how work gets done.
Malt offers a vibrant work culture that champions equality and inclusivity, with a diverse team spread across six European countries. You will be part of a mission-driven organization that values the freedom to work differently. The company is backed by top investors, providing a stable foundation for growth and innovation. You will have the opportunity to work in a dynamic environment where your contributions directly impact the future of work. Malt is committed to your professional development, offering resources and support to help you grow in your career. Join us and be part of a team that is shaping the future of work in Europe.
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