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Amazon • Ota-ku, Tokyo, JPN
Amazon is hiring an Operations Manager to lead a team at their delivery station in Ota-ku, Tokyo. You'll be responsible for ensuring safety, quality, and performance standards while enhancing customer experience. This role requires strong people management skills and a focus on operational efficiency.
You have a strong background in operations management, ideally with experience in logistics or delivery services. You are customer-focused and understand the importance of meeting delivery expectations while maintaining high safety and quality standards. You thrive in a team environment and are skilled at leading and developing team members to achieve their best performance.
You possess excellent problem-solving skills and can navigate challenges that arise in daily operations. Your ability to communicate effectively with team members and stakeholders is crucial, as you will be responsible for fostering a positive work environment and ensuring that all team members are engaged and motivated.
You are adaptable and can manage multiple priorities in a fast-paced environment. Your experience in project management will help you lead initiatives aimed at improving operational efficiency and safety. You are committed to continuous improvement and are always looking for ways to enhance processes and team performance.
Experience in a similar role within a logistics or delivery environment is a plus. Familiarity with safety protocols and quality assurance processes will be beneficial in this position. You may also have a background in people management, with a focus on training and developing team members.
As an Operations Manager at Amazon, you will lead a team of associates at the delivery station, ensuring that all operations run smoothly and efficiently. You will be responsible for overseeing daily operations, managing workflow, and ensuring that customer orders are delivered on time and to the highest standards.
You will engage with team members regularly, providing support and guidance to help them succeed in their roles. Your leadership will be key in fostering a culture of safety and quality, as you will implement best practices and monitor performance metrics to drive improvements.
In this role, you will also be involved in planning and managing resources to meet operational demands. You will analyze data to identify trends and areas for improvement, leading projects that enhance efficiency and reduce risks.
You will collaborate with other departments to ensure alignment on operational goals and customer expectations. Your ability to communicate effectively with various stakeholders will be essential in driving initiatives that benefit both the team and the customers.
Amazon offers a dynamic work environment where you can make a significant impact on the customer experience. You will have the opportunity to work with a diverse team and contribute to the success of a leading global company. We provide competitive compensation and benefits, along with opportunities for professional growth and development within the organization.
Join us in creating a culture that prioritizes safety, quality, and customer satisfaction. Together, we can build a better delivery experience for our customers and make history in the logistics industry.
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