ITSM ISR

Who you are

You thrive in a collaborative environment and believe in the power of teamwork to achieve greater results. You are accountable and ready to take on challenges, demonstrating empathy in your interactions with customers and colleagues alike. You understand the importance of a consultative approach in sales, engaging with IT decision makers to identify their needs and provide tailored solutions. You are eager to learn and grow, ready to advance your career with a company that values its employees and their contributions.

What you'll do

In this role, you will execute activities for prospecting, lead generation, and selling ITSM Service Desk and Help Desk solutions to new customers while also cross-selling into the existing SolarWinds customer base. You will engage directly with IT decision makers from various organizations and locations, using a consultative approach to make warm calls and manage inbound sales leads. Your responsibilities will include conducting technical and non-technical online product demonstrations in partnership with sales engineering, ensuring that you identify the best platform fit for each customer. You will be instrumental in helping customers understand the value of SolarWinds solutions and how they can accelerate their business transformation.

What we offer

At SolarWinds, we offer a people-first culture that prioritizes the well-being and growth of our employees. You will have the opportunity to work in a fast-paced environment where innovation is encouraged, and your contributions are valued. We provide a supportive atmosphere that fosters collaboration and accountability, allowing you to build lasting relationships with your colleagues and customers. Join us and be part of a mission-driven company that is dedicated to enriching the lives of the people we serve.