Connecting food lovers with local restaurants
DoorDash is a leading local food delivery platform headquartered in San Francisco, CA, connecting food lovers with over 450,000 restaurants across the U.S. and Canada. Since its IPO in 2020, which was one of the largest of the year, DoorDash has raised $2.5 billion in funding and now employs over 1,...
DoorDash offers unlimited paid time off, flexible work-from-home opportunities, comprehensive health insurance, a work-from-home stipend, and company ...
DoorDash fosters a competitive culture focused on innovation and transparency, particularly in its fee structures for restaurants. The company emphasi...
DoorDash USA • Tempe, AZ
DoorDash is seeking a Support Operations Trainer to deliver impactful training for employees. You'll facilitate new hire training and support continued education, focusing on learner engagement and performance readiness. This role requires strong facilitation skills and adaptability.
You are an engaging and motivated Trainer with a passion for developing people and delivering impactful learning experiences. You have strong facilitation skills and adaptability, allowing you to effectively support new hire training and continued education across various lines of business. You thrive in collaborative environments and understand the importance of learner engagement and knowledge retention in training programs. You are committed to shaping the first impression and long-term success of your teammates through structured onboarding and performance-focused learning experiences.
In this role, you will facilitate new hire training sessions, ensuring that all participants feel confident in the solutions they provide to customers. You will support continued education initiatives, working closely with Senior Trainers and cross-functional partners to enhance the training experience. Your focus will be on maintaining high-quality training standards and fostering an environment where support agents can excel. You will report to the Training Operations Supervisor and be responsible for delivering training that aligns with the company's goals and values. You will also engage in On-the-Job Training (OJT) sessions, providing immediate support and real-time engagement with your teams. Your role will require you to balance in-office attendance during OJT with designated periods for remote work, ensuring a healthy work-life balance.
At DoorDash, we foster meaningful connections and collaboration within our teams. You will have the opportunity to work in a supportive environment that values your contributions and encourages professional growth. We believe in providing our trainers with the resources they need to succeed, including access to ongoing training and development opportunities. You will be part of a passionate organization that is dedicated to delivering best-in-class training experiences for our employees. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.
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