Empowering creators to build amazing experiences
Unity Technologies, headquartered in Vancouver, British Columbia, is the creator of the Unity game engine, widely used for developing both 2D and 3D games across multiple platforms. With over 1.5 million monthly active creators and customers including major studios like Electronic Arts and Ubisoft, ...
Unity offers competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from a compreh...
Unity fosters a culture of creativity and innovation, encouraging employees to experiment and push the boundaries of game development. The company val...
Unity • Singapore, Singapore
Unity is seeking a Senior Partner Relations Manager to foster long-term relationships with key gaming customers. You'll help ensure the success of Unity productions by managing customer journeys and addressing their strategic goals. This role requires strong interpersonal skills and a proactive approach.
You have a proven track record in managing partner relationships, ideally within the gaming or technology sectors. Your ability to influence and connect with people is exceptional, making you a trusted advisor to your partners. You understand the importance of aligning customer goals with business objectives, ensuring that both parties achieve success. You thrive in dynamic environments and are adept at problem-solving, especially when faced with challenges that others might deem impossible. Your calm demeanor allows you to handle customer emergencies effectively, ensuring that issues are resolved swiftly and satisfactorily. You are committed to continuous improvement, both for your customers and within your organization, always striving to elevate the standards of service.
Experience in the gaming industry or a strong understanding of game development processes would be advantageous. Familiarity with Unity's products and services will help you better serve your partners. A background in customer success or account management is preferred, as is a strategic mindset that focuses on long-term relationship building.
In this role, you will define and execute strategic customer success plans for Unity’s highest-profile gaming customers. You will serve as the main point of contact for assigned accounts, managing the end-to-end customer journey and developing strong, long-lasting relationships. Your responsibilities will include identifying customer needs and challenges, providing tailored solutions, and ensuring that Unity's offerings deliver maximum value. You will collaborate closely with internal teams to relay customer feedback and insights, helping to shape product development and improvements. Your role will also involve monitoring customer satisfaction and proactively addressing any issues that arise, ensuring that your partners feel supported and valued throughout their journey with Unity.
Unity provides a vibrant work environment where creativity and collaboration thrive. You will have the opportunity to work with some of the most innovative minds in the industry, contributing to projects that push the boundaries of gaming and technology. We offer competitive compensation and benefits, along with opportunities for professional growth and development. At Unity, we believe in the power of diverse teams and encourage you to apply even if your experience doesn't match every requirement. Join us in shaping the future of gaming and immersive experiences.
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