Your local goods delivered in under 60 minutes
Glovo, founded in 2015 and headquartered in Barcelona, is an on-demand delivery service operating in over 20 countries, including Spain, Italy, and Argentina. The platform connects customers with local couriers to deliver food, groceries, and other products within 60 minutes. Glovo has raised over $...
Glovo offers competitive salaries, equity options, flexible working hours, and a generous PTO policy. Employees also benefit from a remote work policy...
Glovo fosters a fast-paced, results-oriented culture that emphasizes innovation and adaptability. The company values local knowledge and encourages em...
Glovo • Tunis, Tunisia
Glovo is seeking a Courier Experience & Growth Specialist to enhance the lifecycle of couriers in Tunisia. This role involves acquiring new couriers and improving their onboarding experience. No specific technical skills are mentioned.
You are a talented and experienced Growth Manager with a focus on enhancing the courier experience. You have a strong understanding of lifecycle management and are passionate about improving processes to benefit both couriers and the company. You thrive in a dynamic environment and are eager to take on new challenges that stretch your capabilities. You believe in fostering an inclusive workplace where everyone feels valued and heard. Your background includes experience in operations and growth strategies, ideally within a fast-paced environment. You are comfortable working with cross-functional teams to drive results and improve the overall experience for couriers.
In this role, you will be responsible for the entire lifecycle of couriers, from acquisition to onboarding and beyond. You will work closely with the operations team to develop strategies that enhance the experience of couriers, ensuring they feel supported and engaged throughout their journey with Glovo. Your mission will involve analyzing data to identify areas for improvement and implementing solutions that streamline processes. You will also collaborate with various teams to ensure that the onboarding workflow is efficient and effective, helping new couriers integrate smoothly into the Glovo ecosystem. Additionally, you will play a key role in fostering a positive culture among couriers, encouraging feedback and continuous improvement.
Glovo offers a unique culture that values talent and innovation. You will have the opportunity to work in a fast-growing company that is revolutionizing the way people connect with their everyday needs. We provide a supportive environment where you can bring your authentic self to work and contribute to meaningful projects. You will be part of a team that is committed to making a positive impact on the lives of millions of people. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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