Empowering brands with AI-driven customer interactions
Ada is a leading AI-powered customer experience solution headquartered in Toronto, ON, specializing in automated brand interactions. With over 2.6 billion automated interactions and partnerships with 320+ brands including Zoom, Facebook, and Square, Ada's no-code platform empowers companies to deliv...
Ada offers unlimited vacation, a generous stock option plan, and a wellness account. Employees enjoy comprehensive health benefits including dental, o...
Ada fosters a digital-first culture that prioritizes innovation in customer interactions. The company emphasizes the importance of AI and automation i...
Ada • Remote - Canada & US
Ada is seeking a Presales Consultant to help innovative companies enhance their customer service through AI solutions. You'll engage with clients to understand their needs and demonstrate how Ada's platform can transform their customer interactions. This role requires a dynamic approach and a passion for technology.
You have a strong background in customer service and technology, ideally with experience in AI or automation solutions. You understand the importance of delivering exceptional customer experiences and are driven to help clients achieve their goals through innovative solutions. Your communication skills are top-notch, allowing you to effectively convey complex ideas to diverse audiences. You thrive in collaborative environments and enjoy working with cross-functional teams to drive results. You are adaptable and eager to learn, always looking for ways to improve your skills and knowledge in the rapidly evolving field of AI.
Experience in a presales or technical consulting role is a plus, as is familiarity with AI technologies and customer service platforms. A background in sales or business development can also be beneficial, as it helps you understand client needs and how to address them effectively.
As a Presales Consultant at Ada, you will engage with potential clients to understand their unique challenges and demonstrate how our AI customer service platform can meet their needs. You will work closely with the sales team to prepare and deliver compelling presentations and product demonstrations that showcase the value of our solutions. Your role will involve collaborating with product and engineering teams to ensure that client feedback is incorporated into our offerings. You will also assist in the development of sales materials and documentation that highlight our capabilities and success stories. Your insights will help shape our approach to customer engagement and drive the adoption of our technology in the market.
At Ada, we believe in fostering a culture of growth and continuous improvement. You will have access to professional development opportunities and resources to enhance your skills and advance your career. We offer a flexible work environment that supports work-life balance, along with competitive compensation and benefits. Join us in our mission to redefine customer service through AI and make a meaningful impact on the industry.
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