Network Engineer

Who you are

You have a strong background in network engineering, with experience in maintaining and troubleshooting IP networking components in a production environment. You are familiar with best security practices and have a proactive approach to preventing network-related incidents. Your communication skills enable you to effectively interact with customers and manage network service providers. You thrive in a collaborative team environment and are committed to fostering an inclusive workplace.

What you'll do

As a Network Engineer at Five9, you will participate in projects aimed at improving network operations. Your responsibilities will include reviewing and analyzing the history of network-related incidents to implement preventive measures. You will troubleshoot network issues, ensuring minimal disruption to services, and communicate effectively with customers regarding any incidents. Additionally, you will assist in managing network service providers and equipment, ensuring that all components are reliable and secure. You will also be involved in implementing best security practices to protect the network infrastructure.

What we offer

At Five9, we offer a team-first culture that celebrates diversity and fosters an inclusive environment. You will have the opportunity to work in a rapidly growing company that is a leader in cloud contact center software. We provide a supportive environment where you can thrive and grow in your career. Our commitment to innovation means you will be at the forefront of cloud technology, contributing to exceptional customer experiences. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.