Solution Engineering Analyst

Who you are

You are someone who thrives in a collaborative environment and is eager to learn. With a strong commitment to customer experience, you approach challenges with curiosity and a desire to improve business processes. You understand the importance of accountability and are motivated to achieve the best results in your work. Your technical curiosity drives you to explore how things work and identify opportunities for enhancement. You are passionate about automation, speed, and efficiency, aligning with Appian's core values of Intensity and Excellence. You are ready to contribute to a team that values high standards and quality in everything they do.

Desirable

While not mandatory, experience in a technical support or customer-facing role would be beneficial. Familiarity with automation tools or software development concepts could enhance your ability to succeed in this position. A background in engineering or a related field may also be advantageous as you navigate technical challenges.

What you'll do

In this role, you will be part of the growing Solution Engineering team at Appian, where you will lead technical strategy and execution for applications that support employees, customers, and partners. You will engage with customers to understand their needs and provide solutions that enhance their experience. Your responsibilities will include collaborating with cross-functional teams to improve business processes and ensure that technical solutions align with customer expectations. You will also be involved in communicating technical strategies and updates to stakeholders, ensuring transparency and alignment across the organization. As you grow in this role, you will have the opportunity to take on more complex challenges and contribute to the overall success of the team.

What we offer

Appian offers a dynamic work environment where collaboration is key. You will be part of a passionate team dedicated to accomplishing hard things together. The company values in-person collaboration, and employees are expected to be in the office five days a week to foster a culture of sharing ideas and working closely together. Appian is committed to providing reasonable accommodations to applicants in accordance with applicable laws, ensuring that all candidates have the opportunity to succeed in the hiring process. You will have the chance to grow your skills and advance your career in a supportive environment that values excellence and accountability.