The API gateway for modern microservices
Kong is a leading provider of API and service lifecycle management solutions, headquartered in The East Cut, San Francisco, CA. With over 500 employees, Kong has raised $344.1 million in Series D funding and serves Global 5000 enterprises, enabling them to securely connect and orchestrate microservi...
Kong offers flexible time off to prioritize personal well-being, stock options for employees to share in the company's success, and U-First Fridays fo...
Kong fosters a culture focused on innovation and flexibility, emphasizing the importance of modern architectures like microservices and serverless env...
Kong • India-Karnataka
Kong is seeking a Customer Assurance Manager to ensure customer trust and compliance for their products. You'll collaborate with various teams to manage customer assurance requests and maintain security best practices. This role requires strong communication and organizational skills.
You have a strong background in customer assurance and compliance, with experience working closely with product teams to ensure security and audit readiness. You understand the importance of customer trust and have a knack for managing complex inquiries and requests. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart. You thrive in collaborative environments and enjoy working with cross-functional teams to achieve common goals. You are detail-oriented and have a proactive approach to problem-solving, ensuring that customer needs are met efficiently and effectively.
Experience in a technology company, particularly in roles related to security and compliance, is a plus. Familiarity with cloud API technologies and a passion for helping organizations adopt secure practices will enhance your candidacy. You are adaptable and open to learning new skills as the role evolves.
As a Customer Assurance Manager at Kong, you will act as a subject matter expert for one or two assigned products, maintaining a deep understanding of their architecture and security controls. You will support customer assurance requests, including security questionnaires and due diligence reviews, ensuring that all responses are accurate and timely. Your role will involve attending customer calls to explain Kong's security posture and compliance practices, fostering trust and transparency. You will collaborate with Sales, Engineering, Compliance, and Security teams to ensure consistent implementation of best practices across the product portfolio. Your contributions will directly impact customer satisfaction and revenue enablement, making this a high-impact role within the organization.
Kong provides a dynamic work environment where you can grow your skills and make a significant impact. You will have the opportunity to work with a talented team dedicated to enabling companies to become API-first. We value collaboration and encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to power the world's connections and help organizations securely accelerate their AI adoption.
Apply now or save it for later. Get alerts for similar jobs at Kong.
