Modernizing enterprise security with AI-driven solutions
Verkada is a leading provider of video security management systems, utilizing machine learning and computer vision to enhance enterprise security. Headquartered in Old Street, London, Verkada has raised $643.9 million in funding and has achieved a post-money valuation in the billions. With over 1,00...
Verkada offers flexible PTO, comprehensive health coverage with 100% employee premiums, a £10 daily food allowance, and a $1,500 annual professional d...
Verkada's culture is rooted in innovation and modernization, focusing on transforming enterprise security through advanced technology. The company fos...
Verkada • San Mateo, CA United States
Verkada is seeking an IT Support professional to provide technical and operational support to employees in the San Mateo office. This role requires strong technical skills and a customer-centric approach.
You are a dedicated IT professional with experience in providing technical and operational support in an office environment. You understand the importance of customer service and are committed to helping your colleagues solve technical challenges. You thrive in a collaborative setting and are eager to contribute to a team that values efficiency and problem-solving. You possess strong technical skills and are comfortable working in a fast-paced environment, adapting to the needs of a diverse team. You have a proactive approach to identifying issues and implementing solutions that enhance the overall IT experience for employees.
In this role, you will be responsible for providing technical support to employees in the San Mateo office, ensuring that their IT needs are met promptly and effectively. You will work closely with the HQ IT team to maintain high standards of service across the company. Your day-to-day tasks will include troubleshooting hardware and software issues, assisting with network connectivity problems, and ensuring that all IT equipment is functioning optimally. You will also play a key role in onboarding new employees, helping them set up their workstations and familiarize themselves with the company's IT systems. Additionally, you will contribute to improving processes and workflows within the IT department, making recommendations for enhancements based on your observations and experiences.
Verkada offers a dynamic work environment where you can grow your skills and advance your career in IT. You will be part of a supportive team that values collaboration and innovation. The company is committed to providing its employees with the resources they need to succeed, including ongoing training and development opportunities. You will have the chance to work with cutting-edge technology in the field of cloud physical security, contributing to a mission that enhances safety and efficiency for organizations worldwide. Join us in making a difference in how organizations protect their people and places.
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