
Your on-demand delivery solution in a click
Lalamove, headquartered in Kowloon, Hong Kong, is a leading logistics platform that connects users with thousands of drivers for on-demand delivery services. Founded in 2013, Lalamove operates in over 300 cities across Asia and Latin America, serving both businesses and individuals. The company has ...
Lalamove offers competitive salaries, equity options, flexible working hours, and generous paid time off. The company also provides a supportive envir...
Lalamove fosters a culture of innovation and agility, focusing on leveraging technology to enhance logistics solutions. The company values customer-ce...

Lalamove • Taipei
Lalamove is seeking a Senior Associate for Platform Operations to enhance marketplace efficiency through data insights and local market intelligence. This role requires strong analytical skills and the ability to optimize user experience.
You have a strong background in operations and are adept at combining data insights with local market intelligence to drive growth in a marketplace environment. You understand the importance of user experience and are skilled at optimizing commercial settings and online platform tactics. Your ability to communicate effectively with city operations teams is essential, as you will maintain ongoing dialogues to ensure alignment and efficiency. You are comfortable wearing many hats and can iterate quickly in a fast-paced environment.
Experience in product development processes is a plus, as you will contribute to shaping the product offerings based on operational insights. Familiarity with marketplace dynamics and user experience optimization will set you apart.
In this role, you will support the Platform Growth and Operations team by analyzing data to identify opportunities for enhancing marketplace efficiency. You will work closely with various stakeholders to implement strategies that improve user experience and drive growth. Your responsibilities will include optimizing commercial settings and online platform tactics to ensure a seamless user journey. You will also play a key role in the product development process, providing insights that help shape the offerings based on market needs. Collaboration with city operations teams will be crucial as you ensure that operational strategies align with local market conditions. You will need to be proactive in identifying challenges and iterating on solutions to maximize efficiency.
Lalamove provides a dynamic work environment where you can make a significant impact on the marketplace. You will have the opportunity to work with a diverse team and contribute to innovative solutions that enhance user experience. We value collaboration and encourage you to share your insights and ideas. This role offers a chance to grow your career in operations while being part of a company that is committed to driving efficiency and user satisfaction.
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