Sr. Project Manager, Services

Who you are

You have a proven track record of managing complex projects in a fast-paced environment, ideally within the technology or services sector. With strong leadership skills, you excel at balancing delivery responsibilities with commercial goals, ensuring that projects are completed on time and within budget. Your ability to communicate effectively with stakeholders at all levels is key to your success, as you navigate the challenges of project management while maintaining high customer satisfaction. You are detail-oriented and adept at risk management, ensuring that potential issues are identified and mitigated before they impact project outcomes.

You thrive in a collaborative environment, working closely with account management and customer teams to ensure seamless handovers from sales to delivery. Your experience in managing multiple concurrent projects allows you to prioritize effectively and allocate resources efficiently. You understand the importance of project reporting and milestone tracking, and you are committed to delivering exceptional results for your clients.

Desirable

Experience in big data or AI projects is a plus, as is familiarity with the specific challenges faced by Fortune 500 organizations. You may also have a background in consulting or professional services, which gives you insight into the unique needs of clients in this space. A strong understanding of financial management within project delivery will further enhance your ability to drive successful outcomes.

What you'll do

As a Senior Project Manager at Databricks, you will take ownership of the commercial delivery of services across various projects in the ASEAN and Greater China regions. You will define project scopes, manage timelines, and mitigate risks to ensure that all engagements are executed successfully. Your role will involve coordinating with cross-functional teams, including engineering and sales, to align project goals with customer expectations. You will be responsible for enforcing project reporting and milestone tracking, ensuring that all stakeholders are kept informed of progress and any potential challenges.

You will work closely with the Director of Professional Services to develop strategies that enhance project success and customer satisfaction. Your ability to manage financial aspects of projects will be crucial, as you will oversee budgets and ensure that resources are allocated effectively. You will also play a key role in fostering relationships with clients, understanding their needs, and ensuring that their expectations are met throughout the project lifecycle.

What we offer

At Databricks, you will be part of a dynamic team that is at the forefront of big data and AI innovation. We offer a collaborative work environment where your contributions will have a direct impact on our clients' success. You will have opportunities for professional growth and development, as well as access to cutting-edge technologies and resources. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Join us in shaping the future of data and machine learning for leading organizations around the world.