Customer Service Delivery Advocate

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your ability to communicate effectively and empathetically makes you a natural fit for this role. You are adaptable and willing to work flexible hours, including weekends, to meet the needs of the business. You understand the importance of teamwork and are eager to contribute to a positive work culture. You are excited about the opportunity to grow your career with a company that values its employees and invests in their success.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a seamless experience from start to finish. Your role will involve answering questions, addressing concerns, and providing information about our services. You will also have the opportunity to get involved in local community initiatives, helping to reintroduce happiness into the car-buying process. You will work closely with your team to ensure that every customer interaction is positive and memorable. Your performance will be recognized through our Careers Not Jobs program, which offers merit-based pay increases and growth opportunities.

What we offer

Carvana offers a competitive starting hourly rate of $20/hr, with opportunities for growth based on performance. You can expect to see pay increases every few months as you progress in your role. We believe in investing in our team members' success, providing them with the tools and resources they need to thrive. Our culture is centered around collaboration and support, ensuring that you feel valued and empowered in your position. We also offer various performance-based incentive programs that can further enhance your earnings. Join us in creating a positive impact in the automotive retail industry while building a fulfilling career.