The Patient Safety team at One Medical promotes and supports our relentless commitment to deliver the safest, highest quality care to our patients and support our care team members in that commitment. This is an amazing leadership opportunity for someone with significant patient safety experience who is looking to play a critical role in a high growth, innovative healthcare company. The primary purpose of this position is to shape the vision and advance patient safety at One Medical, promoting a culture of safety and the elimination of avoidable harm.
Key job responsibilities
Strategic Leadership
-Shape and implement the organizational vision for patient safety
-Foster a culture of safety and continuous improvement
-Develop and manage cross-organizational safety initiatives
Operations Management
-Build and maintain safety infrastructure, including: Safety reporting and analysis systems, Root cause analysis processes, Risk prioritization frameworks
-Monitor and assess compliance with national and local safety standards
-Implement proactive harm prevention programs
-Review safety reports and lead incident investigations
-Prepare monthly and quarterly documents on the state of patient safety
Stakeholder Collaboration
-Partner with provider leaders and functional leaders
-Serve as safety resource for front-line colleagues
-Maintain strong relationship with Patient Safety Organization
-Coordinate with quality, care model, and training teams
-Work with legal and compliance teams on risk management
Program Development
-Design and implement solutions for identified safety gaps
-Develop effective policies and procedures
-Create and maintain safety training programs
-Lead safety-related quality improvement initiatives
RN or clinical degree required
5 years experience leading patient safety initiatives in an ambulatory care environment, primary care environment
5 years experience that demonstrates expertise in patient safety concepts and practice including conducting Root Cause Analyses, FMEA, and TJC National Patient Goals
3 years experience with investigating incident reports and conducting root cause analyses; familiarity with risk management
Masters Degree in Healthcare
Has completed trainings and/or certifications specific to patient safety such as CPPS, CPHQ certification, Just Culture certification, Human Factors / Industrial Engineering
Hands on experience implementing risk reduction initiatives applying patient safety science concepts strongly preferred
Exceptional written communication skills
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $111,900/year in our lowest geographic market up to $184,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
