Amazon Health Services (AHS) is on a mission to make it dramatically easier for customers to find, choose, afford and engage with the services, products, and professionals they need to get and stay healthy. We use design, service and technology to provide the best possible customer experience and change the way people think about healthcare. Our team owns some of the Identity and the membership charter of AHS and specifically the One Medical application, along with all of the data that powers our optimization and valuation services.
We are seeking a lead Technical Program Manager to partner with our Engineering, Product, Science and Marketing teams to deliver world class experiences for our customers. This position will require a broad set of skills that will range from deep-dive analytical problem solving, working with engineering, understanding science to executive reporting. You will be working directly with engineering and science tech teams, Product and business teams, and all of our partner teams, which include teams within and outside of AHS.
The right person will demonstrate proven track of software delivery and good management experience to manage numerous stakeholders and ambiguous processes; understand how to evaluate control effectiveness; understand potential risks and how to address them; provide in-depth consultation; be able to deliver high priority projects; and have the ability to prioritize mitigation efforts using risk management concepts. We are looking for a leader who excels at building and managing mechanisms, continuously evaluating how to improve these mechanisms, and then revising on an ongoing basis. AHS is in start-up mode, and we are seeking a leader that is flexible, dynamic, and can proactively make recommendations on how to improve our approach.
Key job responsibilities
Architecting, building, and owning mechanisms between technical teams and our partners. Surfacing status and key issues with partner development and ensuring projects stay on task,
Identifying and problem-solving risks across the software development lifecycle and developing escalation paths where appropriate,
Owning key business processes and leadership mechanisms for flagship projects and coordinating task development and completion,
Supporting career development and growth within the team by sharing mechanism best practices and participating in the team’s recruiting efforts
About the team
Amazon’s mission is to make it dramatically easier for customers to access the healthcare products and services they need to get and stay healthy. Towards this mission, we (Health Store and Tech) are building the technology, products and services, that help customers find, buy, and engage with the healthcare solutions they need.
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
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