Local payment solutions for global eCommerce success
PPRO is a leading fintech company headquartered in Holborn, London, specializing in local payment methods for eCommerce. With a valuation exceeding $1 billion and $469.4 million in funding, PPRO provides APIs that allow merchants to accept payments in their customers' preferred local methods and cur...
PPRO offers a dedicated 30-day work-from-abroad policy, hybrid working arrangements, and a yearly budget for professional development courses. Employe...
At PPRO, the focus is on simplifying online payments through ready-to-use services that enhance the customer experience. The culture emphasizes flexib...
PPRO is seeking a Customer Support Specialist to provide exceptional technical and functional support to clients. You'll ensure a seamless experience with payment services, contributing to operational excellence and client satisfaction.
You are a proactive and detail-oriented individual with proven experience in resolving complex customer inquiries. Your passion for delivering world-class support makes you an ideal fit for the Customer Support Specialist role at PPRO. You understand the importance of client satisfaction and are committed to providing exceptional technical and functional support. You thrive in a diverse global team environment and are excited about simplifying access to local payment methods for clients around the world.
As a Customer Support Specialist, you will play a vital role in ensuring a seamless and positive experience for our clients using our payment services. You will be responsible for addressing and resolving customer inquiries, providing technical assistance, and ensuring that clients have the support they need to utilize our services effectively. You will collaborate with various teams to enhance the customer experience and contribute to our mission of operational excellence. Your role will involve analyzing customer feedback and identifying areas for improvement in our support processes. You will also assist in training new team members and sharing best practices to elevate the overall quality of support provided.
At PPRO, we offer a dynamic work environment where you can grow your skills and contribute to a mission-driven company. You will be part of a diverse team that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering talent and providing opportunities for professional development. Join us in our mission to empower partners and customers by simplifying global commerce.
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