EU STEP Data and Analytics (DnA) seeks a Sr Technical Program Manager who can combine strategic vision with collaborative and analytical skills to build the EU middle mile transportation network. In this role you will contribute as part of a data and analytics team in our EU headquarters to help deliver customer packages faster, more reliably, and at a lower cost while ensuring a long-term vision.
You would be a great fit for this role if you enjoy and excel at:
- Thinking Strategically and develop 3-year plans across different organizations
- Autonomously coming up with and quickly implementing innovative and disruptive ideas
- Continuously learning new skills and knowledge areas to grow, develop, and better serve our customers
- Influencing a broad set of stakeholders and working with diverse and dynamic teams across Europe
- Solving analytical problems and drawing conclusions from large complex data sets
- Managing a team and coaching and developing colleagues to build a stronger team
Key job responsibilities
In this job you will:
- Follow tech program management introduction best practices and work backwards;
- Change, add, remove products from the portfolio;
- Ensure products are working in all the aspects (data accuracy, automation, features);
- Be the voice of the customer and articulate their needs;
- Identify new ideas proactively;
- Evaluate new features from the technical point of view to understand the impact in development required;
- Balance business expertise, product management and technical understanding.
- Work with project managers on development, launch process, beta product, acceptance criteria.
- Influence the strategic direction (business and technology) and engineering org priorities;
- Establish/simplify processes to ensure product meets customer needs. (e.g., roadmap prioritization, product lifecycle) and audit mechanisms (e.g., metrics, reporting, evaluation standards). Mitigates risks to segment adoption.
- Create program strategies and roadmaps spanning short, medium and long term time frames and influencing NA and ROW.- Experience in technical product or program management
- Experience working directly with engineering teams
- Experience in software development
- Experience in technical program management working directly with software engineering teams
- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
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