Team Lead, Transfers (Manual Receiving)

Who you are

You have a strong background in leadership and team management, with a focus on operational efficiency. You understand the intricacies of manual transfers and can effectively communicate with both your team and upper management. Your experience includes mentoring team members and driving key performance metrics to align with organizational goals. You are detail-oriented and possess a robust data analysis background that guides your decision-making processes. You value collaboration and humility, fostering an inclusive environment where your team can thrive. You are comfortable with the physical handling of client materials and understand the importance of security in this role.

What you'll do

As the Team Lead for the Manual Receiving team, you will serve as a critical liaison between the management team and your team members. You will ensure that the team is aligned with the organizational goals and drive key performance metrics to promote operational efficiency. Your role will involve facilitating effective communication within the team and with other departments, ensuring that everyone is on the same page. You will mentor team members, helping them to develop their skills and achieve their targets. Additionally, you will manage data related to manual transfers, using your analytical skills to improve performance and guide decision-making. You will be responsible for overseeing the daily operations of the team, ensuring that all processes are followed correctly and efficiently. Your leadership will be key in creating a high-performing team that meets the demands of the organization.

What we offer

Wealthsimple offers a dynamic work environment where you can make a significant impact. You will be part of a mission-driven company that values transparency and low-cost financial services. The role is fully in-office, located in Toronto, Ontario, providing you with the opportunity to collaborate closely with your team. You will have the chance to work with a diverse group of talented individuals who are committed to helping others achieve financial freedom. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.