Technical Delivery Manager

Who you are

You have a proven track record in managing technical delivery projects, ensuring that client expectations are met and exceeded. With a focus on high standards and quality, you approach challenges with ambition and commitment, holding yourself and your team accountable for achieving the best results. Your leadership style fosters a culture of positivity, high performance, and collaboration, aligning with Appian's core values. You are skilled in mentoring and providing actionable feedback to support the career progression of your team members, helping them develop within the organization.

You possess strong communication skills, allowing you to work effectively with key project stakeholders and executive sponsors. Your ability to navigate complex project dynamics ensures that you can manage multiple large-scale projects simultaneously while maintaining a focus on client satisfaction and adoption of Appian's technology. You are comfortable in a hands-on role, actively engaging with your team and clients to drive project success.

Desirable

Experience in a customer success or project management role within a technology-focused organization is a plus. Familiarity with Appian's technology stack or similar platforms will enhance your ability to deliver successful outcomes for clients. A background in software development or technical project management will also be beneficial in understanding the intricacies of the projects you oversee.

What you'll do

As a Technical Delivery Manager at Appian, you will oversee the delivery of projects, ensuring that deployments align with client expectations and business objectives. You will work closely with project teams to facilitate communication and collaboration, ensuring that all stakeholders are informed and engaged throughout the project lifecycle. Your role will involve mentoring team members, providing guidance and support to help them grow in their careers.

You will be responsible for managing multiple accounts, ensuring that each project is delivered on time and within scope. Your focus on client satisfaction will drive you to proactively address any issues that arise, working with your team to find solutions that meet client needs. You will also play a key role in identifying new business opportunities and supporting the growth of Appian's software and services.

Your leadership will be crucial in fostering a culture of excellence within the team, encouraging high performance and collaboration. You will be expected to provide regular feedback and coaching to team members, helping them to develop their skills and advance their careers within Appian. Your ability to orchestrate a positive team environment will be essential in achieving project success and maintaining strong client relationships.

What we offer

At Appian, you will be part of a dedicated team that values intensity and excellence. We offer a collaborative work environment where you can make a significant impact on our clients' success. You will have the opportunity to work with cutting-edge technology and be involved in challenging projects that push the boundaries of what is possible. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

We provide a supportive culture that prioritizes professional development and career growth. You will have access to resources and training that will help you enhance your skills and advance your career. Join us at Appian and be part of a team that is committed to achieving hard things together.