Empowering blockchain developers with robust infrastructure
QuickNode, headquartered in Sunny Isles Beach, FL, provides essential blockchain API and node infrastructure to help developers scale blockchain applications. Founded in 2017, QuickNode has raised $102.1 million in Series A funding and serves a diverse clientele including PayPal, Twitter, OpenSea, C...
QuickNode offers a remote-first work environment, allowing employees to work from anywhere. Additional benefits include competitive salaries, equity o...
QuickNode fosters a developer-centric culture, prioritizing innovation and agility in the rapidly evolving blockchain space. The company values transp...
QuickNode • USA
QuickNode is seeking a Customer Success Manager to nurture top accounts and drive customer satisfaction and revenue growth. You'll provide technical guidance and support to ensure customers successfully adopt blockchain solutions. This role requires strong interpersonal skills and a customer-focused mindset.
You have a proven track record in customer success or account management, ideally within the tech or blockchain industry. Your experience includes managing customer relationships and driving product adoption, ensuring that clients achieve their desired outcomes. You possess excellent communication skills, allowing you to convey complex technical concepts in an accessible manner. You are proactive in identifying customer needs and providing tailored solutions that enhance their experience with QuickNode. You thrive in a remote work environment and are comfortable collaborating with diverse teams across different time zones. You are passionate about technology and its potential to transform businesses, particularly in the blockchain space.
As a Customer Success Manager at QuickNode, you will lead the onboarding process for new customers, ensuring a seamless integration of our services into their operations. You will work closely with clients to understand their specific needs and tailor our blockchain solutions accordingly. Your role will involve managing quarterly strategic plans for each customer, tracking their progress, and identifying opportunities for revenue growth. You will provide hands-on assistance and consultative guidance, helping customers leverage QuickNode’s platform to its fullest potential. You will also be responsible for nurturing relationships with top accounts, driving greater adoption and satisfaction through ongoing education and support. Your insights will help shape our customer success strategies and improve our offerings.
At QuickNode, we offer a dynamic and inclusive work environment where you can thrive. You will have the opportunity to work with cutting-edge blockchain technology and contribute to the growth of the Web3 ecosystem. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Our remote-first culture allows you to work from anywhere in the United States, giving you the flexibility to balance your personal and professional life. Join us in our mission to empower innovators globally and make a significant impact in the blockchain space.
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