US Insurance Expert

At Jane, we’re all about fostering growth, spreading delight, and serving the healthcare community. We simplify the lives of healthcare practitioners and their patients every day - and we’re looking for an experienced US Insurance Expert ready to jump in and help us do that even better.

Success in Jane means collaborating with your team, delivering an aligned result with efficiency and quality, communicating clearly and openly, and embracing continuous improvement. Jane is a remote-first company, and this role is open to candidates across the United States.

In 2023, Jane reached an exciting milestone by integrating with Claim.MD, making the US insurance billing experience simpler for our customers. We’re now expanding our in-house expertise to strengthen support, training, and learning across our teams and customer base.

As our US Insurance Expert, you’ll leverage your deep Revenue Cycle experience to educate, support, and elevate how Jane and our customers navigate insurance billing. You’ll be the go-to authority for complex cases, content creation, and internal enablement.

We’re founder-led, which means staying true to our values while keeping our eyes on the horizon. Our product enables the likes of physical therapists, mental health professionals, chiropractors and many more. It helps them to digitally streamline their practices with features like online booking, medical charting, scheduling, telehealth, secure payments and billing. Curious? Check out more features here.

We set the bar high, both for the quality of our work and how we treat each other and our customers. It's our customers who keep us striving for better, never settling for less and always improving. And for us, it’s just not about your past achievements or speedy work; we value curiosity, problem-solving skills, and an eagerness to learn.

Jane offers a level of autonomy and flexibility to balance work and life. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers or company retreats. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier.

We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.

You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra reviews.

If you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, then we can't wait to meet you!