About AirDNA
We built AirDNA to solve a problem: how do you make smart short-term rental decisions when there’s too much guesswork and not enough good data?
What started in a garage in California in 2015 is now a global team helping thousands of people — from aspiring hosts to major real estate firms — make confident choices about where to invest, what to charge, and how to grow.
Our mission is simple: give people the tools they need to build freedom through short-term rentals. Whether that means buying their first Airbnb or scaling a portfolio, we’re here to help unlock financial independence and growth.
We track 10M+ listings in 120,000 markets, and our platform is trusted by users in over 100 countries. It’s big data, made useful.
In 2024, AirDNA acquired Uplisting, a powerful property management software that helps hosts and operators manage listings across Airbnb, Vrbo, and other platforms. With features like channel management, automated messaging, dynamic pricing, task coordination, and financial reporting, Uplisting expands our mission to support every stage of the short-term rental journey — from investment to operations.
The AirDNA team
We’re a curious, driven, and kind group of humans who genuinely love what we do. Our values — Happy, Hungry, Honest — guide how we show up for our customers and for each other.
Want to see what that looks like in action? You’ll get a feel once you meet us.
We welcome applicants from all backgrounds and encourage you to apply even if you don’t check every box. Passion, potential, and perspective matter here.
The Role:
As an Account Manager, you will be responsible for retaining revenue and identifying upsell opportunities within your customer base. This role combines account management and customer success, ensuring customers achieve measurable ROI from our products. You will act as a trusted advisor, leveraging industry expertise and product knowledge to foster long-term relationships, drive customer satisfaction, and mitigate churn risks. The AirDNA Account Manager is a driven professional with strong commercial acumen, strategic thinking, and collaboration skills, dedicated to driving business growth and customer satisfaction.
