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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...

Amazon • Mumbai, Maharashtra, IND
Amazon is seeking a Training Specialist to enhance employee competencies through effective training programs. You'll support operations training for the last mile vertical in Mumbai. This role requires strong interpersonal skills and a commitment to employee development.
You are a dedicated Training Specialist with a passion for enhancing employee performance through effective training programs. You understand the importance of listening to associates and supporting managers, ensuring that you are approachable and responsive to requests. You lead by example, embodying the values of honesty and accountability while being willing to accept mistakes and push your limits. You stay updated with the latest techniques and tools in training, driving quality and learning metrics to achieve the best results for your team.
In this role, you will supervise structured learning metrics and oversee their results for your assigned territory and region. You will manage live performance metrics end-to-end, ensuring that training sessions are effective and aligned with organizational goals. Conducting learning sessions on new processes and best practices will be a key responsibility, as will facilitating classroom training sessions for stakeholders. You will also be required to travel for business needs, ensuring that training programs are delivered effectively across various locations.
At Amazon, we offer a dynamic work environment where you can grow your skills and make a significant impact on employee development. You will have the opportunity to work with a diverse team and contribute to the company's mission of being the most customer-centric organization. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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