Empowering businesses with seamless cross-border payments
Airwallex, founded in 2015 and headquartered in Fitzrovia, London, is a leading fintech company specializing in cross-border payments and foreign exchange solutions. With a valuation exceeding $5 billion, Airwallex has raised $1.2 billion in funding and serves over 20,000 corporate customers, provid...
Employees enjoy a flexible work environment with 3 months of 'work from anywhere' policy each year, along with on-site meals and snacks to enhance wor...
Airwallex fosters a culture focused on simplifying global financial transactions for businesses, aiming to disrupt traditional banking with competitiv...
Airwallex • MY - Kuala Lumpur
Airwallex is seeking a Manager for AM & ISR in Kuala Lumpur to lead initiatives in small and medium enterprise growth. This role requires strong expertise in managing customer accounts and driving business growth.
You have a proven track record in managing accounts and driving growth strategies for small and medium enterprises. Your experience includes leading teams and collaborating with cross-functional stakeholders to achieve business objectives. You possess strong analytical skills and are adept at using data to inform decision-making and strategy development. You are motivated by the mission of empowering businesses through innovative financial solutions and have a passion for building relationships with clients. You thrive in fast-paced environments and are comfortable navigating complex challenges with a solutions-oriented mindset.
Experience in the fintech industry or a strong understanding of payment solutions would be advantageous. Familiarity with AI technologies and their application in business growth is a plus. You are a collaborative team player who values diverse perspectives and encourages open communication.
In this role, you will lead the Account Management and Inside Sales teams, focusing on driving growth within the small and medium enterprise segment. You will develop and implement strategies to enhance customer engagement and retention, ensuring that clients receive exceptional service and support. You will analyze market trends and customer feedback to identify opportunities for product enhancements and new service offerings. Your responsibilities will include setting performance metrics for your teams, conducting regular reviews, and providing coaching and mentorship to team members. You will collaborate closely with marketing and product teams to align growth initiatives with overall business objectives. Additionally, you will represent Airwallex at industry events and conferences, showcasing our innovative solutions to potential clients.
At Airwallex, you will be part of a dynamic and innovative team that is reshaping the future of payments and financial services. We offer competitive compensation and benefits, along with opportunities for professional development and career advancement. You will work in a collaborative environment that values creativity and encourages you to take ownership of your projects. Join us in making a real impact on businesses around the world.
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